A good naturopath works like a detective.

Naturopathy is a system of traditional medicine that treats the whole person - the mind, body, and spirit. Naturopaths work like detectives in order to understand the root cause of a concern and use plant medicine, nutritional supplements, cognitive therapy and lifestyle tools to educate, inspire and promote healing, for self-actualisation.

Naturopathic practice and relationship

We’re all individuals and have our unique state of health as well as different needs and requirements. Our goal is to assist in your health management by arming you with knowledge and guiding you through challenges, so you reach your Best Self.

Practitioners have a duty to make the care of patients or clients their first concern and to practise safely and effectively. maintaining a high level of professional, competence and conduct is essential for good care. 

Confidentiality

The naturopathic relationship is built on trust. The practitioner agrees to keep all information about and conversations with the client private and confidential.
no personal ideas, information, thoughts, or experiences expressed by the client will be shared with anyone without the permission of the client. Confidentiality is the client’s right, regardless of who is paying the professional fees.

Confidentiality exceptions include: 

1. information requested through a court order or subpoena;
2. if the client is a danger to themselves or others;
3. when there’s more than one person present in the session;
4. when the session is being recorded (the practitioner is required to make client aware if the session is being recorded). 

Consultation Procedure

Sessions are conducted in-person in Forster; and online (FaceTime or Zoom). For Sydney and/or overseas clients wishing to see Saimaa in-person, immersive retreat experiences are available to book and take place at Kookie Hill Retreat, Pacific Palms NSW 2428.

If the client is more than 15 minutes late for the consultation, the practitioner will assume the session is cancelled and the client will forfeit the session fee.
Cancelling and/or rescheduling a session is easily done with appropriate notice.
Please allow at least 24-hour notice to appointment changes otherwise 100% cancellation fee will be charged. 

The practitioner has the right to terminate the naturopathic relationship at her discretion at any time and for any reason. If this occurs, the practitioner will refund the client any pre-payment of sessions that did not occur. 

Disclaimer

Naturopathic services, products and tools are safe and beneficial when employed conscientiously. Every possible care will be taken by the practitioner for your wellbeing, however as a client, it is your responsibility and your choice to undertake this treatment. Please inform the practitioner before the treatment, of any recent injury, illness, surgery or pregnancy. 

Ask for what you want and be prepared to get it. ~Maya Angelou